Take some real-life examples: Field support personnel can work smarter and safer, accessing information using hands-free smart glasses and connecting easily with experts anywhere in the world. Office workers can easily reserve meeting rooms and connect remote attendees with one click. Doctors can save vital minutes by instantly connecting with ambulance crews so they are better prepared to treat patients and improve clinical outcomes. And defence personnel can work securely and flexibly, accessing information and expertise in an instant, even when on manoeuvres.
Whatever the scenario, the modern enterprise reimagines workflows and gives employees back the time that was previously locked up in a ‘one size fits all’ approach. Put simply, the working world is shifting from being technology-centric to being people-centric.
So to stay ahead, enterprises need to create a digital working environment that puts people’s needs at the heart of everything they do. In essence, the modern enterprise is all about ‘me’ and how technology can support me – in my world, in my role, in my sector.
I often say that if we get the workplace right, we get the workflow right, by empowering people and giving them space to innovate. By making it easy to click, connect and collaborate, people have the tools to get the information they need, exactly when they need it, whatever their task.
The value of such increased collaboration and engagement is undoubtedly greater productivity. A 2013 Gallup survey suggested that by giving people the right tools for the job and improving levels of engagement, productivity increases by around 22%1.
And being a modern enterprise is also important for recruiting and retaining staff. The people we’re recruiting right now care a lot about what their workplace is like, what technology they’re going to get to do their job – many will even bring their own applications to work and want to start using them right away.
By recrafting the core components of our digital workplaces, we can liberate people by enabling them to balance their professional and personal lives better. In fact, a survey by Stanford University showed that job turnover fell by 50% if employees were given the opportunity to work from home2.
At the end of the day, keeping employees engaged at work is good for business and happy employees often means happy customers too. So adapting and evolving your business to meet the growing needs of a modern workforce makes sound business sense. And at DXC, we know how to transform organizations into a modern digital enterprise better than any other service provider, with solutions to fit most scenarios and business challenges. It’s our job to help you become modern and stay modern. Start your modern enterprise transformation today.
1Gallup: ‘How Employee Engagement Drives Growth’, June 2013 2Stanford University: ‘Does working from home work? Evidence from a Chinese experiment’, March 2015