- 39% — Office 365
- 35% — LinkedIn
- 34% — Facebook
- 31% — WhatsApp
- 27% — Dropbox
- 26% — Adobe
- 24% — Amazon
- 20% — Skype
- 20% — G Suite
- 9% — Salesforce
The only apps on the list that reek of goldbricking are Facebook and online retailer Amazon. That being said, you can argue that some enterprise employees (such as small-business owners and marketers) actually use Facebook to do their jobs.
Of the more than 15 other mobile apps cited by survey respondents, all fall under the workplace productivity category: Microsoft Teams, Citrix, SAP, Workday, Cisco Jabber, DocuSign, Evernote, Slack, Box, Boxer, Jammer, Yammer, Asana, Trello, Roambi, Zoom, and Concur. There’s nary a YouTube, Snapchat or Pandora among them, though all three of those are in the top 10 of comScore’s annual list of most popular U.S. mobile apps.
Studies relying on self-reporting always can be skewed for conscious and subconscious reasons. After all, who wants to admit (even as an anonymous survey respondent) that they spend most of their time at work goofing off? Even accounting for some inherent puffery and delusion, the CCS Insight survey indicates most mobile enterprise employees are using the technology to be more efficient and productive.
Just like it’s supposed to work!
This blog first appeared on DXC.Technology blog in October 2017.
Author: Chris Nerney
Chris Nerney is a technology writer who covers mobile technology, workplace collaboration, automation, AI and cloud computing. He lives in upstate New York.